Why haven’t I received my activation email?
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There can be several reasons why you did not receive an activation email.
- There was a typo or error in the email address when you registered.
- For some reason, you might not have successfully registered an account.
- The automated activation email message was caught by your spam filter.
- Your email provider might have blocked the automated email message.
Here’s what you can do:
- Check your spam or junk mail folder for an email from us.
- Add our email address to your email contacts or approved senders list.
- Try registering again with the same email address. If the account already exists, you’ll see an error indicating that there is a duplicate email address.
- From the login page, click “forgot password‘. The password reset message will activate your account.